Office of Information Services

Computers, networks, and electronic information systems are essential resources for accomplishing Bryant University’s mission of instruction, research, and service outreach. The University grants members of the University community shared access to these resources in support of accomplishing the campus’s mission.

These resources are a valuable community asset to be used and managed responsibly to ensure their integrity, security, and availability for appropriate educational and business activities. All authorized users of these resources are required to use them in an effective, efficient, and responsible manner.

Users must be aware of User Rights and Responsibilities, which outline liability for personal communication, privacy and security issues, and consequences of violations. Users should also be aware of the University’s Rights and Responsibilities. A list of relevant University information services policies and guidelines is available in the Related Information section.

Bryant University
Office of Information Services
Unistructure – Administration Hall, 2nd Floor
1150 Douglas Pike
Smithfield, RI 02917
Phone: 401-232-6196 Fax: 401-232-6347

Academic Computing & Media Services

The Academic Computing & Media Services operates within the Division of Information Services. Our mission is to provide effective computer and audio-visual technology planning, budgeting and support for the following areas:

Classrooms, labs and public access spaces (physical and virtual)
Campus Media Services
Our primary goal is to ensure that technology and support offerings meet the academic, social and functional needs for our constituents and aligns with Bryant’s mission and objectives.

Important Links

Classrooms & Labs Policies

Media Services Policies

 

Campus Technology Services

Campus Technology Services (CTS) operates in direct support of University and Information Services divisional goals and strategies by providing world-class IT services to all Bryant constituents: faculty, staff, and student. To achieve this, CTS will:

  • Act as the one-stop center for all questions, concerns, and issues regarding Bryant’s IT services.
  • Provide timely and relevant support regarding IT issue mitigation.
  • Emphasize cost-effectiveness and user productivity in the selection, distribution, and management of Bryant’s technology resources.
  • Act as a catalyst and change agent when introducing new technologies and processes.
  • Perform as an intermediary between faculty, staff and students and the rest of Bryant’s IT providers and outside vendors.

Made up of two primary components: the Help Desk and Laptop Central, CTS provides not only direct hardware and software support, but also user coaching and instruction to enhance operational efficiencies and promote student academic success.

Links


Help Desk Policies

http://my.bryant.edu/portal/help-desk/

Student Laptop Policies

http://my.bryant.edu/portal/laptop-central/laptop-program/

University Business Systems

University Business Systems

Our business is to support all users of the Administrative system in the same fashion as an independent organization whose very existence depends on user satisfaction.

Our goal is to respond in a timely fashion, provide feedback, and ensure, wherever possible, that there will be no surprises or disruptions to departmental functions.

Our primary objective is to participate in the ongoing improvements to the Administrative software or the transportation of Administrative data in order to ensure application systems meet the needs of the user communities.

Roles and Responsibilities for Banner Data Custodian

Roles and Responsibilities for Banner Data Custodian

Banner Data Custodians are responsible for day-to-day Banner data management and operations. It is strongly recommended that two people for each major function area be designated to assume these roles and responsibilities.  The Secondary Data Custodian serves as the backup in the event that the Primary Data Custodian is unavailable to make timely decisions for requested changes or approvals. The Banner Data Custodians are invited to participate in a monthly Banner Data Policy and Standards Committee meeting.

Access to Banner

  • Specifying information access privileges and developing Banner Security Grids
  • Reassigning users to appropriate user class

Banner Usage

  • Providing system training or assigning designee
  • Ensuring confidentiality compliance
  • Ensuring compliance with required workstation usage – location, password use

Quality of Banner Database

  • Maintaining data
  • Ensuring data integrity
  • Developing Banner Audit Procedures
  • Addressing data storage and archiving issues

Banner Reports

  • Reviewing standard reports for consistency
  • Generating standard reports
  • Reviewing and approving ad hoc reporting requests

Change to Banner

  • Reviewing standard reports for consistency
  • Generating standard reports
  • Reviewing and approving ad hoc reporting requests

Administration

  • Maintaining records of all confidentiality agreements
  • Communicating with upper management and colleagues about Banner’s project status updates

Library

Douglas and Judith Krupp Library

The library supports the educational mission of the University by maintaining and developing collections of information resources that primarily meet the research needs of students, faculty, and staff. Library staff select, purchase, and organize library materials such as books, journals, microfilm, and electronic resources. More importantly, library staff teach users how to access, use and evaluate all information resources available in the library and electronically. The library’s participation in WorldCat, enhances access to information resources for both scholarship and pleasure. Providing a user-friendly, stimulating environment conducive to lifelong learning, intellectual freedom, and information gathering are also functions of the library.
Contacts

Information Services
Vice President for Information Services 401-232-6196

Library Services
Director of Library Services 401-232-6298

Borrower Services
Head of Borrower Services 401-232-6125

Research and Instruction
Research and Instruction Librarians 401-232-6299

Collection Management and Digital Services
Head of Collection Management and Digital Services 401-232-6296

Important Links

Collection Development

Collection Development Policy

The mission of the Douglas and Judith Krupp Library at Bryant University is to support the broader mission of the University as articulated in its mission statement: “Bryant is a student-centered University focused on excellence that prepares its students to achieve their personal best in life and their chosen profession”. In support of achieving the University mission, the library collects materials and provides access to information resources which strongly promote and uphold student and faculty learning and research.

The purpose of this policy is to provide direction and planning for future growth of the library collections as academic programs and degree offerings expand, new methods and formats of acquiring information become available, costs rise, and financial constraints are experienced.

The Douglas and Judith Krupp Library acknowledges and accepts the following statements from the American Library Association:

Library Bill of Rights

Freedom to Read Statement

Intellectual Freedom Principles for Academic Libraries

Library Materials

Within the confines of its finances, the library strives to cultivate a utilized collection of materials. The following general collection development criteria are to be weighed and considered when acquiring materials:

  • Support the curricular needs as presented in the University catalog and course syllabi
  • Ensure the informational needs of students and members of the Bryant community
  • Examine published reviews when available
  • Evaluate the timeliness of publication
  • Review the publication source
  • Consider the credentials of the author(s) or editor(s)
  • Cultivate the personal enrichment of students and members of the Bryant community (when fiscally able

Print Books (one-time purchases, including reference-type publications)

The Douglas and Judith Krupp Library will attempt to allocate at least 20 percent of its operating budget to the acquisition of books in support of curricular and library objectives.

Under the supervision of the Library Director, the responsibility for book selections reside with the reference librarians, whom are all assigned subject specialty areas. The reference librarians utilize the following standard selection tools when evaluating library resources for purchase: New Books at Baker Library, Choice, Library Journal, Publisher’s Weekly, NY Times Book Review, Business Week, Wall Street Journal, Fortune, Booklist, Business Library Review and more.

Input from faculty members regarding book purchases in their area of expertise is both welcomed and encouraged. Faculty suggestions may be submitted via a publisher’s flyer, in person request submittal(s), or via an e-mail to a member of library administrative staff.

General rules for book purchases:

    • Duplicate copies/items will not be purchased
    • Rare books are not collected or purchased
    • The purchase of items greater than $200 each must be approved by the Library Director
    • When an item is “out of print,” an order will be sent to an out-of- print vendor only if the item has been requested by a faculty member and/or the item is essential to a specific subject area. Regular orders deemed “out of print” will not be automatically  sent to an out-of-print vendor;
    • Replacement copies of lost, unreturned, or damaged items will be purchased if:
      1. The item is in demand
      2. Item high circulation statistics;
      3. There are current inquiries for the material from users
      4. The item is considered a classic or vital work in its subject area
      5. And/or the item is not available via another member library

Electronic Books

The library maintains collections of electronic books with 2 types of access, perpetual and subscription.  When acquiring electronic books, in addition to the general collection development criteria:

  • Evaluate the timeliness of the material when considering perpetual access or subscription access
  • Refrain from purchasing duplicate titles, unless faculty author or part of a subscription package
  • Consider and review the method of access and ease of use

Subscriptions – Electronic Databases

As the individual demand for electronic access increases, the library seeks to provide electronic resources whenever feasible.  In cooperation with the library director, reference librarians and relevant faculty members continually evaluate new databases to determine whether the purchase of a subscription to a particular database will add value to the library collection.  The factors contributing to a decision for or against purchasing a database include:

  • Curricular value
  • Number of classes the database will support
  • Cost of the database
  • Positive reviews/recommendations from Bryant faculty and/or professional reviewers
  • Appropriateness of the content to the level of research conducted by undergraduate and graduate students
  • Quality of the interface design- ensuring students and faculty are able to retrieve the information they are seeking from the database
  • Frequency of updates
  • Review of license agreement, including limitations on number of simultaneous users, etc.

In light of the needs of Bryant students and faculty and the monies available in the budget, all current database subscriptions will be evaluated annually to determine if a particular database is still the best database for the library collection.  All database subscriptions, including those with associated annual costs, must be approved by the Library Director.

Subscriptions – Electronic Journals

The Library Director will consult with reference staff to determine whether the purchase of a subscription to electronic journals will add value to the library collection. When considering purchasing subscriptions to electronic journals, review and take into consideration the general collection development criteria, in addition to the following factors:

  • Avoid the purchase of individual e-journal subscriptions, bundled options are preferred
  • Cost
  • Duplication – if we have access to the title electronically, cancel the print subscription

All new electronic journal subscriptions, including those with associated annual costs, must be approved by the Library Director

Subscriptions – Electronic Serials

The Library Director will consult with reference librarians to determine whether the purchase of a subscription to electronic serials will add value to the library collection.  When considering purchasing subscriptions to electronic serials, review and take into consideration the general collection development criteria, in addition to the following factors:

  • Consult with Reference staff
  • Price must be somewhat comparable to the hard copy version
  • Consider the effects of expired access, as some subscriptions will not be perpetual, leaving a void in the collection

All new electronic serials subscriptions, including those with associated annual costs, must be approved by the Library Director.

Subscriptions – Print Journals

In order to cope with fiscal constraints, the library is reducing its collection of print journals, retaining only those titles that create a “popular” magazine collection.

Journal title must meet general collection criteria:

  • A new title can be added only if an older one (of the same price) is eliminated (due to fiscal constraints)
  • If access is already available electronically, the hardcopy will not be purchased
  • Journals merely for faculty research cannot be purchased (due to fiscal constraints)
  • Free subscriptions are added if they meet the general collection development criteria

Subscriptions – Print Serials

  • Titles can be acquired only if there is a need
  • If item is available electronically, acquire in this format if fiscally able *(for irregular print serials consider the effects of purchasing an electronic subscription that will expire after a year and leave a void in the collection)

To ensure fiscal responsibility, all print serials, especially standing orders, will be evaluated annually to ensure their demand and usage justifies their cost.  All new print serial subscriptions, including those with associated annual costs, must be approved by the Library Director.

Subscriptions – Microfilm

The library currently is not adding any additional microfilm to its collection, but it is maintaining the collection it already possesses.

Videos/DVDs/Streaming Media

Videos and DVDs within the Douglas and Judith Krupp Library collection are all available for circulation.  Streaming media titles are available electronically to current Bryant students, faculty and staff.  As the movement toward electronic access increases, the library prefers to purchase streaming media rights and the MPEG2 format of titles whenever available and fiscally feasible.

  • Media requests $200 or greater require the approval of the Director of Library Services.
  • Entertainment videos/DVDs are not purchased due to budgetary restraints.
  • VHS, DVD, MPEG2 format will be dependent upon title/format availability.

Audiocassettes

All audiocassettes within the Douglas and Judith Krupp Library collection are all available for circulation.  The library is not currently adding any additional audiocassettes to its collection, but it is maintaining the collection it already possesses.

Archives

The Archives play an essential role in documenting and preserving Bryant University’s history. Bryant students and alumni make frequent use of the archives, confirming the fact that the collection plays an essential public relations’ role for the University. Items of historical interest to the history of the University are collected, and donations/artifacts relating to Bryant’s past and present are accepted.

Special Collections

Budgetary restraints prohibit the library from collecting resources for special collections, for example historical items on the history of business or business education. Items currently in special collections have been acquired from donors, or some items have become “special” since the time of their purchase, i.e. first editions, autographed editions, etc. Should the library acquire a special-collection gift, it will be determined at that point if additional funding is appropriate required to build on the acquired collection.

Gifts

The Douglas and Judith Krupp Library accepts unsolicited gifts of library materials. If possible, a preliminary analysis is done beforehand to determine the appropriateness of the materials for the library collection and to determine if those same items are already in our library’s collection. Once a gift is accepted, the actual inclusion of all gift items in the collection is determined by a librarian and item(s) in question must meet the same set of criteria that is used in the acquisition of purchased materials. As a rule, duplicate materials, examination copies, outdated editions, and items in poor physical condition are not added to the collection. Gifts that are not added to the collection are given away, or discarded.

Gifts that are accepted for inclusion in the collection are affixed with a Douglas and Judith Krupp Library gift plate, and items are coded “g” in the appropriate field in the item record.

Donations of library materials are funneled through the Director’s Office so that they can be acknowledged and recorded appropriately. All gifts, no matter how small, will be reported to Bryant’s Development Office. Larger or monetary gifts must come through the University’s Development Office.

The library does not assess the value of donated items either before or after their acquisition. It is the responsibility of the donor to acquire such an appraisal if it is so desired for tax purposes or mere curiosity.

Other Freely Available Information Sources

The reference librarians locate, review, and promote credible academic, government, and commercial Web sites useful to the research needs of the Bryant community. Selected sites are posted on the Reference Services section of the Library Web page under the Research Guides by Subject option. Criteria for selecting a particular Web site for posting and promoting include:

  • Author of the site (i.e., the author has appropriate credentials to write on the subject)
  • Sponsor of the site (i.e., is there any possibility of biased information because of the sponsor’s relationship to the information posted on the site)
  • Quality and scope of information
  • Timeliness of information
  • Site design and its effectiveness in helping patrons locate and retrieve needed information

The reference librarians will attempt to find additional professional reviews of the particular Web sites they recommend. The reference librarians review and revise links to Web sites on an ongoing basis to ensure obsolete links are deleted and that valuable new sites are linked and available to Bryant patrons.

Revision of this Collection Development Policy

The library administrative staff will review the Collection Development Policy annually and make appropriate revisions as needed.

Definitions

Audio Cassette: See Media.

Book: A set of written, printed, or blank pages fastened along one side and encased between protective covers.

CD-ROM (Compact Disk Read Only Memory): An index or reference work that is stored on a compact disc and accessed through a computer.

Database: A collection of information stored in an electronic format that can be searched by a computer.

DVD: See Media.

Electronic Resource: See Database.

Journal: A publication, issued on a regular basis, which contains scholarly published research such as articles, papers, research reports, or technical reports. (See also Periodicals.)

Magazine: A publication, issued on a regular basis, containing popular articles, written and illustrated in a less technical manner than articles found in a journal.

Media: In libraries, the term is used to describe non-print and print materials such as video, DVD, audio, and music.

Microforms: A reduced-sized photographic reproduction of printed information on reel-to-reel film (microfilm) film cards (microfiche), or opaque pages that can be read with a microform reader/printer.

Periodicals: Material published regularly such as magazines, journals, and newspapers. (See also serial.)

Reference: 1. A service that provides assistance to information users to find needed information. 2. Sometimes refers to reference collections, such as encyclopedias, indexes, CD-ROM databases, handbooks, directories, etc.

Serial: A library term for periodicals that refers more to hard-bound print publications such as annuals and directories, and which are filed with either the reference or circulation collections but not with print journal collections.

Videotape: See Media.

Definitions sources:

http://www.ala.org/acrl/aboutacrl/directoryofleadership/sections/is/iswebsite/projpubs/multilingual

http://dictionary.reference.com

Related Information:

We are providing this information to help users find additional information that is related to this policy:

Standards for Libraries in Higher Education
Guidelines for Media Resources in Academic Libraries

Research and Instruction

Research & Instruction Policy

KRUPP LIBRARY COMMITMENT TO SERVICE EXCELLENCE

We connect patrons with quality resources to assist with your research and assignments.

We support the University’s mission of a student-centered university focused on academic excellence that prepares its students to achieve their personal best in life and their chosen profession.  We provide excellent research service to Bryant students, faculty, staff and as well as alumni and patrons in the surrounding community.  This service respects and protects users’ rights to privacy and confidentiality.  The Krupp Library is committed to diversity, intellectual freedom and life-long learning.

We will:

  • Provide timely, appropriate, helpful, and courteous service whether asked in person, online, or by phone.
  • Be approachable, polite, efficient, and knowledgeable.
  • Respect patron privacy and confidentiality.
  • Make informed referrals when appropriate.

WHOM WE SERVE, AND WHY

The primary community served by the Douglas & Judith Krupp Library consists of current students, faculty, and staff of Bryant University.  Alumni, and outside community are also provided services, after all Bryant students have been served. Assistance from library research and instruction services is available to all individuals on site, by telephone, by email and through online Ask a Librarian services.

Research service provided by a Bryant librarian as a professional courtesy to outside users (other librarians, independent researchers, etc.) does not take the place of services provided by their primary library—whether school, public, academic or special.  In some instances, it will be appropriate to ascertain that outside users have already exhausted the resources of those libraries, or to refer such clients to other appropriate libraries, especially when we do not have the specialized resources needed or the professional expertise to handle their queries.

TYPES OF RESEARCH & INSTRUCTION SERVICES

Research Assistance: When assisting library users one-on-one with information requests that require the in-depth use of one or more reference sources, staff instruct and guide them on the use of information resources in order to teach them how to obtain information for the present need and for the future.  Staff always determines the needs of the library user, engaging him/her with a series of questions to clarify the request.  When appropriate, staff will suggest making a person-to-person appointment with a librarian for in depth research questions.

Library Instruction:  Staff schedule formal library instruction classes when a course assignment requires information resources.  Faculty must schedule sessions directly with the librarian who will meet with the class.  Generally, classes will be scheduled with a one week minimum lead time.  Instructors are highly encouraged to be present during a library instruction session.

Electronic Reference Service:  Library users can pose reference questions to the Reference Desk through email, IM and text services.  These questions do not take priority over walk-ins or phone questions, but are answered in a quick and timely manner.  Requests made through these services will address academic and research needs. The librarians and staff reserve the right to discontinue service to clientele who communicate inappropriately or ask non-academic questions.  Patrons should adhere to the Information Technology Acceptable Use Policy when using library computers.

 

Special Collections

Special Collections

The purpose of this policy is to ensure that physical access to Library Special Collections is available to alumni and members of the Bryant Community in a controlled environment. Materials in this collection can be fragile and are not replaceable. It is the role of the library to ensure that these items are available and preserved for both present and future users.

Special Collections at Bryant consists of the following:

  • Bryant University institutional history (yearbooks, University publications, Bryant memorabilia, etc.)
  • First editions
  • Autographed copies
  • World War II letters
  • Faculty federation papers
  • Business education history
  • Art and realia

These collections are set apart from publicly available collections because of their uniqueness, rarity, and/or because some items are very fragile.

Access to most Special Collection materials are limited to the Bryant Community — Bryant trustees, Bryant staff and library users possessing a Bryant ID or a Bryant Alumni Card.The Special Collections are housed in “library staff only” areas and are not available for general browsing. Reference Staff will ask requestors to remain at the Reference Desk while the requested item/information is retrieved. Special Collections items are library use only.

In-house use of Special Collections materials requires a Bryant ID or Alumni Card. An Alumni Card can be requested from the Alumni Office during regular business hours. If the Alumni Office is closed at the time of the request, efforts will be made to verify that the requestor is a member of the Bryant Community. The latest edition of the Bryant University Alumni Directory is available in Ready Reference (REF.LD.649.8 .A125) and may be of some assistance if further identification is needed. Please note that this directory is not a comprehensive listing of all Bryant Alumni.

Once desired items are obtained from Special Collections users will be advised to handle all items carefully, especially if items will be photographed, photocopied, or scanned. Some images and documents are available on the library’s Web site, and further photographing and scanning may not be allowed. Users may be asked to use Special Collections items in a supervised location.

Any member of the Bryant Community wishing to view an item from Special Collections should make an appointment. Hours are 9am – 4pm, Monday through Friday. Appointments can be made via email (library@bryant.edu) or by phone 401-232-6299. For further information about this collection please contact the library director at 401-232-6298.

Bryant Special Collections Home