Policy:
The Custodial Services Department of Facilities Management provides routine services to all University facilities and infrastructure. Since most classrooms and administrative/faculty and staff offices remain open throughout day and evening hours, much of the routine cleaning of these areas must be undertaken during the overnight hours by the third (night) shift during the hours of (10 p.m. to 6:30 a.m.). In addition, custodians on first (day) shift during the hours of (6 a.m. to 2:30 p.m.) clean and maintain all residence halls, service restrooms and clean other areas that can be done without undue interference to staff. Additional services are also provided to the community through the Receiving Department from 6 a.m. to 4:00 p.m. daily.
PROCEDURES:
Housekeeping
- All internal and external offices are vacuumed and trash/recycling removed daily.
- Restroom, classrooms, and public areas (lobbies, entryways, etc.) are cleaned daily.
- Residence Hall restrooms, hallways, stairwells, study rooms, and all common areas are cleaned daily.
- Floor care, such as auto scrubbing, burnishing and/or refinishing, is performed nightly.
- Window and wall cleaning are performed daily as needed.
- Carpets are extracted (shampooed) by request (scheduling should be done through online work request at facilities Web site.)
- Purchase and distribute all sanitary paper products, trash liners, and cleaning supplies to proper locations as needed.
- Custodial services are provided for University events on an overtime basis as requested. (i.e. Commencement, Parents and Family Weekend, Spring and Fall Open Houses, etc.)
- Overtime custodial services are provided for weekend trash/recycling removal and emergency situations that may occur on weekends during the overnight hours.
Trash and Recycling Removal
- Trash and recycling are picked up daily outside the residence halls. (See facilities Web site for instructions as to how and where to bring the trash/recycling.)
- Recycled materials in all other buildings are picked up on a daily basis.
Receiving/Delivery of University-related Materials
- Receive and distribute UPS and Federal Express packages to administrative and faculty offices on a daily basis.
- Receive the U.S. Mail and deliver to the University Post Office six days a week.
- Deliver
bulk U.S. Mail to the Providence, RI Post Office approximately
twice a week.
- Receive and distribute office paper products and all University brochures as needed.
Meeting Rooms and Event Setups
- Perform athletic, conference, and special event setups on a daily basis as requested.
Furniture Relocation
- Perform office and/or furniture moves as requested.
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